Privacy Policy

Last updated: 1 January 2026

Seifert Consulting LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are a data controller for the purposes of data protection legislation. Our registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

1. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

  • Contact Information: Your name, email address, phone number, and any other details you provide when contacting us or using our services.
  • Professional Information: Information about your role, organisation, and industry relevant to the services we provide.
  • Project Information: Details about your communications needs, objectives, and any materials you share with us.
  • Correspondence: Records of any communication between us, including emails, messages, and meeting notes.

Information We Collect Automatically

  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, including pages visited, time spent, and navigation paths.
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy section below).

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Delivery: To provide our consulting, communications strategy, and advisory services.
  • Communication: To respond to your enquiries and keep you informed about our services.
  • Business Operations: To manage our relationship with you, including billing and account management.
  • Website Improvement: To analyse usage patterns and improve our website and services.
  • Legal Compliance: To comply with legal obligations and protect our legitimate interests.
  • Marketing: With your consent, to send you information about services, insights, and events that may interest you.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Where processing is necessary to fulfil our contractual obligations to you.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.
  • Consent: Where you have given clear consent for us to process your data for specific purposes (such as marketing communications).
  • Legal Obligation: Where processing is necessary to comply with legal requirements.

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our business (e.g., hosting providers, email services), bound by confidentiality agreements.
  • Professional Advisers: Lawyers, accountants, and auditors where necessary.
  • Legal Requirements: Where required by law, regulation, or legal process.

We will never share your personal information with third parties for their own marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

  • Encryption of data in transit and at rest
  • Secure hosting with reputable providers
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Typically:

  • Client Data: Retained for the duration of our engagement plus 7 years for legal and accounting purposes.
  • Enquiry Data: Retained for 2 years from your last interaction unless you become a client.
  • Marketing Data: Retained until you unsubscribe or request deletion.

7. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data where there is no compelling reason for continued processing.
  • Restriction: Request restriction of processing in certain circumstances.
  • Portability: Request transfer of your data to another provider.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@seifert-consulting.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences (such as dark/light mode).

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. International Transfers

We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be communicated to you via email or through a notice on our website. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

12. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):